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The act committed by an employee, like moving the funds between the accounts or giving falsified information in monthly reports, leads to internal fraud. The most common type of theft through such activities is siphoning funds from dormant customer accounts.
It happens due to a lack of segregated duties and oversight. In such cases, the employees abuse their authority, gain access to critical information related to the organisation, and indulge in suspicious activities.
For example, they apply their powers to authorise credits to clients they know and sometimes breach policies to get the information they can tell others.
They may indulge in money laundering or procurement fraud (where the employee facilitates an illegal transaction between a vendor and a supplier).
Such crimes lead to theft of customers' IDs (data theft) or account takeover. The stolen data is used to withdraw funds or conduct transactions without customers' knowledge.
The firm should monitor the employee's activities and check all the related accounting irregularities.
Employees are allowed to access customers' accounts; however, the firm should investigate if they try to gain access to accounts by frequently checking the high net worth or VIP accounts or after-hours customer details, which is beyond the scope of the job.
Firms should have internal fraud technology solutions to pick up immediate threats. In addition, they should employ systems to interpret the workers' behaviour to prevent such activities.
The employment rules should be updated according to the changes in current working circumstances to handle irregularities or misuse of powers.
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