The growing need for tech investment for on-site deskless workers
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Mobile software funding is growing for on-site workers. Such technologies are needed for efficient, user-friendly means to boost employee satisfaction and retention rates, especially in the restaurant and food serviceand other labour-oriented sectors.
The restaurant industry has an astronomical rate of turnover. The workers are offered facilities like scooters / other transportation and charging or local pick-up zones. Still, the management cannot identify the growth bottleneck in the area where technology can help accelerate changes to ease the related processes involved in transportation.
It is not easy to manage a large workforce spread across states, cities, and countries, where the idea is to simplify the cloud-based workflows that can be integrated into the CRMs.
Companies like Skedulo invest in new analytics and machine learning features, especially for the workforce management engine, that can help build support for the company through human resource management, electronic health records, financial management, and payroll systems.
Deskless work/service in the area where the companies cannot get feasible solutions to buy and install because most software buying and implementation decisions are made by the employees working on the desktop or mobile phones, and they lack the insight to identify the issues of on-site workers.
Technological development for deskless workers
Technology has been helping employees to work more efficiently, but 80 per cent of global workers are diskless, and these are mostly overlooked by the technical developers in terms of funding for their requirements and addressing the needs of such workers.
As per the survey conducted by a website, several firms want solutions for them, and there is a great opportunity in the sector.
These workers can be found in the agriculture, education, healthcare, retail, hospitality, transportation, logistics, construction, and restaurant sectors.
Companies want to invest in increasing productivity and improving the employee experience. Several firms are looking forward to such options for cost-saving.
Several innovative technologies are gaining in this sector, like drones and wearables. US-based firms invested nearly $3.5 billion in the diskless workforce in the last five years.
Such workers are almost four times the size of the current technology market, and they operate in a distracting environment where they cannot use mini devices to conduct relevant activities.
Such employee finds it difficult to remain connected. Still, they can find ways to remain connected with smart technologies based on AI and modification in the designs of tablets, high-speed 5G networks, and other devices.
The Markets Research Future forecasts state the mobile workforce management industry may grow to $9 billion by 2022. There is a huge scope for growth as firms want to gain a competitive advantage and capitalize on modern platforms to fulfil customers’ expectations.